Frequently Asked
Questions
Frequently Asked Questions
Photography
Do you offer any printing services?
Capture your memories with a premium photo printing service! I offer high-quality prints that bring your favourite moments to life. Whether it's a cherished family photo or a stunning landscape, I'll ensure your images are vibrant and true to colour.
How long does it take to receive my images?
In adherence to our commitment to delivering exceptional quality output, I tailor turnaround time based on the nature of the session—whether it be an event or a portrait shoot. I hold myself to the highest standards in image production, a process that demands meticulous attention and dedication. For events, I kindly request a window of up to 10 days for the delivery of your images. Portrait shoots, given their nuanced approach and intricate editing, may require a slightly extended timeframe of approximately 3 weeks. Your patience is greatly appreciated as I ensure each image meets exacting standards of excellence.
Do you charge a travel fee?
I charge a travel fee for areas outside our regular operational zone to cover the additional costs associated with travel, such as transportation and time. This ensures I can maintain the high level of service you expect while accommodating clients in more distant locations. Thank you for your understanding.
How do I receive my images?
I provide a streamlined delivery process for your images through an exclusive online gallery, ensuring convenient accessibility wherever you are. My commitment to excellence extends to delivering your images in the utmost highest resolution, guaranteeing optimal viewing quality and detail.
Can I request specific shots?
You can absolutely request specific shots! I am happy to accommodate your preferences to ensure you get exactly what you’re looking for. I encourage you to share any must-have shots or inspiration boards so I can capture exactly what you envision.
How far in advance should I book?
For larger events and peak seasons, booking at least a few months ahead is best. For portraits or smaller shoots, 2 - 4 weeks is usually enough.
Can I have the RAW files?
Regrettably, I do not provide RAW or unedited files. When you book my services, you're investing in the final product and overall experience, which reflects my artistic vision.
Videography
How long does it take to receive edited video?
Given the unique nature of each video project, providing a precise timeline for the delivery of your edited video can be a nuanced endeavour. I understand the importance of clarity and transparency in this process. Therefore, I invite you to reach out to me so that we may engage in a detailed discussion to better understand your specific requirements and provide you with a more accurate timeline.
What kind of videos do you produce?
I specialise in producing a diverse array of videos, with creativity as the only boundary. I invite you to connect with me through my contact form to discuss your unique project in detail.
Do you charge a travel fee?
If the location of the shoot falls outside our area of operations, we do implement a travel fee to account for the extra expenses while traveling to your chosen shoot site. This fee enables me to maintain my high-quality service, no matter where your project is located, I appreciate your understanding and can’t wait to create outstanding content together!
Can I request specific shots or style?
I wholeheartedly encourage you to share your ideas, any reference videos, or specific styles that resonate with you. This collaborative approach ensure that the final product aligns perfectly with your vision and meets your expectations. Your input is invaluable, and together, we can create something truly remarkable.
How will I receive my final video?
Your video will be delivered to you through a secure download link, ensuring that your content is protected. If you prefer a physical copy, I can provide USB drives at a small fee or other formats upon request, tailored to meet your needs. Simply let me know your preference and I will be happy to accommodate your request.
Do you offer drone footage?
As a certified CASA drone pilot, I offer professional aerial footage services specifically designed to meet your unique needs. I encourage you to reach out today to explore how I can collaborate and elevate your project with exceptional aerial imagery.
How do you plan for a shoot?
Before filming, I collaborate with you to develop a comprehensive shot list, establish a detailed schedule and create a cohesive style guide. This thorough preparation ensures that I am fully equipped and organised on the day of the shoot.
Can you match the style of a video I’ve seen elsewhere?
Absolutely! Please provide an example that resonates with your vision and I tailor my filming and editing techniques to emulate a similar aesthetic. My goal is to capture the essence of your desired look while maintaining a unique identity that reflects your individual style.